Privacy Policy for SRMe Motors Pvt. Ltd.

Last updated: December 05, 2024. Please read these Privacy Policy carefully before using Our Service.

Personal information

This website (www.srme.co) does not collect any personal information without the express knowledge and consent of the customer or visitor. Any personal information the customer or visitor consents to submit through our online registration forms or any other form within the website (www.srme.co) shall be meant for the intended purpose only.

By providing their contact details to SRMe Motors over the website(www.srme.co), or during a walk-in or at an event conducted by SRMe Motors, the customer or visitor agrees to receive communication (including marketing communication) from SRMe Motorsover email/SMS/Call/WhatsApp etc.

The website(www.srme.co) offering is limited to providing to the customer a complete transaction platform to purchase a vehicle online which incorporates user registration, making an online purchase, making an enquiry or requesting a Test Drive of the vehicle, booking the vehicle on the website(www.srme.co), making the payment through online or offline payment modes, online processing of the mandatory KYC where customer would need to upload the necessary documents for address proof, identity proof etc. as may be necessary for the purchase and registration of the vehicle, applying for insurance or loan, availing subsidies from Government etc.

During the course of any of the above mentioned transactions individually or collectively, customer data and/or document(s) may be collected by SRMe Motors. The purpose of collecting the said data and/or document(s) is solely to provide to the customer a more convenient, easier and digital process for purchasing a vehicle and for processing the transactions on behalf of the customer.

By agreeing to the contents of this Privacy Policy, the customer allows SRMe Motors to share the customer data and/or document(s) with its user selected vendors for Insurance, Loan processing, Payment Gateway, etc for the respective specified purpose of that section on the website. SRMe Motors shall not be responsible for the privacy and / or protection of such data as consented to be shared by the customer with the third-party vendors while availing the services through such vendors. The data so shared with any third party vendors shall be subject to the privacy policy of those respective vendors.

SRMe Motors Pvt. Ltd. shall take all necessary steps to ensure that the customer data collected directly through the website(www.srme.co) is maintained in a secure manner and is used for the specified purpose. The customer consents to allow SRMe Motors Pvt. Ltd. to share data, as necessary, with government departments and respective RTO for vehicle registration of the owner/buyer.

SRMe Motors Pvt. Ltd. does not send unsolicited emails to visitors of its website(www.srme.co).We may use the information we collect about you to set up your account and provide Services, to provide customized content to you, to communicate with you to inform you about our features and services, to send promotional messages and take action regarding unlawful or harmful activities.

We may use your email address or phone number to contact you regarding changes to the Services, system maintenance and outage issues, account issues, or otherwise to troubleshoot problems.

You may, at any time, choose to unsubscribe from any of the above communications by accessing your account on the website (www.srme.co) or by reaching out to us.

Disclosure of information

SRMe Motors Pvt. Ltd. may share your information with:

Service Providers: Third-party vendors who assist us in operating our website and services, such as payment processors and delivery services.

Legal Requirements: If required by law or in response to legal proceedings.

Data Security

We implement a variety of security measures to protect your personal information but please be aware that no security measures are perfect or impenetrable, and no method of transmission over the Internet, or method of electronic storage, is 100% secure. Whilst we strive to protect your personal information, we cannot ensure or warrant the security of any information which you send to us, and you do so at your own risk.

Third party links

Our website (www.srme.co) may contain links to other websites. We are not responsible for the privacy practices of these external sites. We recommend customers to access the privacy policy of the particular third party website.

Cookies

Our website (www.srme.co) may store some information on the visitor’s computer in the form of a “cookie” or similar file. These files allow (www.srme.co) to tailor the website (www.srme.co) to reflect a visitor’s listed or historical preferences. Through cookies, web servers may log information such as IP address of your computer/proxy server that you use to access the Internet, your device type, operating system type, mobile device identifier, browser type, domain, and other system settings, the name of your ISP or mobile carrier etc. We use all of this information to analyze trends among our visitors to help improve our Website experience.

If you are uncomfortable with the collection of data through the use of cookies, we recommend disabling this feature through your browser preferences on website or delete cookies for the website (www.srme.co).

Phishing or False Emails/SMS

If you receive an email/SMS that appears to be from SRMe Motors Pvt Ltd that requests personal information (such as your credit card, login, or password), or that asks you to verify or confirm your account or other personal information by clicking on a link, that email / SMS was likely to have been sent by someone trying to unlawfully obtain your information. We do not ask for this type of information in an email / SMS. Do not provide the information or click on the link.

Changes to the "Privacy Policy"

SRMe Motors Pvt. Ltd. reserves the right to change this privacy statement from time to time. Any change related to this privacy statement will have ‘date of change’ for reference. At any point of time, if you wish to go through our privacy policy, please visit this page again by clicking "privacy" on footer.

Grievance Officer

Please find below the details of the grievance officer:

Email: support@srme.co

Address: SRMe Motors Pvt. Ltd., 11-13-1027, Ground Floor, Vasavi Colony, Kothapet, Hyderabad - 500035.

By using our services, you agree to the terms of this Privacy Policy. Thank you for trusting SRMe Motors Pvt Ltd with your data.